Order 4009235 (Shipped Package 910868) missing


Customer Service


Hello,

I do have a potentially lost shipping the 2nd part of this Order containing the Items:

Pathfinder Module: Gallows of Madness (PFRPG)
Pathfinder Adventure Path #108: Hell Comes to Westcrown (Hell's Vengeance 6 of 6) (PFRPG)
Pathfinder Flip-Mat: Lost City
Pathfinder Player Companion: Legacy of Dragons (PFRPG)
Pathfinder Campaign Setting: Hell's Vengeance Poster Map Folio

did not arrive so far.

The first part of the shipping that did contain the Pathfinder Roleplaying Game: Horror Adventures did arrive some weeks ago already.

As this is a oversea shipping I did wait until today to report it.
As of today the Shipment for the August Subscription DID arrive completely.

So would it be possible to re-ship those items together with the September subscription items?

Paizo Employee Customer Service Representative

Hello Tharmiones,

Thanks for letting us know about this! I've taken a look into your order, and it seems that the second shipment was sent out on the 28th. Since it's shipping internationally via Standard Post, the estimated transit time for the shipment is between 9 - 36 business days.

I'm glad to hear that Horror Adventures made it to you so quickly! However, it's probable that the second part of the shipment is still on the way to you, just going a bit more slowly. I would give the package a bit more time to arrive; the full transit estimate puts it reaching you before Monday the 19th. If you still have not received it by that point, let me know and I'll be glad to get a replacement set up for you.

I hope this helps! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.

Thanks, and have a great weekend!
Katina


I have just received it, more than one week after my august subscription items. Lazy postal service. :D

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