Order 4013225


Customer Service

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I was wondering what the status of this order was? It was submitted almost a month ago. I realize you had to order some items from the distributor, but I didn't think it would take this long. Can I please have an update? Also there is an item in my side cart that is supposed to ship with it I think.

Thanks!

Paizo Employee Customer Service Representative

Hello wolfear,

Thanks for letting us know! This order seems to be on a packing list in our warehouse, so it's in the batch that they're working on now. Once they reach it, they should send you a confirmation email to let you know it's on the way.

It looks like the Dungeon Crawl Classics book is still in your sidecart because it has not yet arrived in our warehouse. It should remain pending in the sidecart until it arrives, and then it will go out with the next available subscription shipment.

I hope this helps! Please don't hesitate to ask if there are any further questions or concerns that you may have, and I'll be more than happy to assist you as best I can.

Thanks!
Katina

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Thanks so much for the after hours reply. :)

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