| Cintra Bristol |
I have several items sitting in my Shopping Cart, including one physical product and two bundles (non-Paizo physical product plus PDF). The total for the order is just barely over $100 pre-shipping, but it doesn't appear to be applying the $10 shipping discount to the total. On the checkout screen, it doesn't seem to be adding any of the cost from the bundles to the section that calculates shipping.
Does the PDF portion of the bundles not count toward the $100, and I'd need to add more physical items (or sidecart until next month's subscriptions) to get discounted shipping? Or if I finalize the order, will the $10 come off?
(One bundle just became available about an hour after this month's subscription shipment finalized for me yesterday, so I'm trying to figure out how to not wait the extra month, but keep my costs down if possible. But I'll be happy with whatever the answer is - just making sure I understand my options.)
Thanks!
Katina Davis
Customer Service Representative
|
Hello Cintra,
Thanks for your question! I've taken a look, and it does seem that your order is set up to receive the First Ten discount, but it's probably just not displaying yet because it's still in the cart. Print/PDF bundles do count towards the shipping discount, so there shouldn't be any need to add more physical product to the order.
Just let me know if you submit the order and it's still not displaying correctly, and I can go ahead and give the order a poke. Otherwise, I'll be happy to help with any further questions or concerns that you may have in the meantime.
Thanks!
Katina