Hold off on shipping sub (if possible)


Customer Service


In order to help you get caught up due to the sale, and, more importantly, give my pocketbook a breather, could you wait to process my subscription until Aug. 18th. if you can that would help a bunch.

Everything has been wonderfully and lovingly packaged and immaculate on arrival as always. :-)

Have a great, and relaxing weekend!

Paizo Employee Customer Service Representative

Hi Captain Yesterday,

Thanks for letting us know! Since we haven't generated subscriptions yet, I can't hold your specific order until the 18th. What I've done for the time being is to suspend your subscription temporarily. You should receive an email confirmation in just a moment. Whenever you're ready, just let us know and we can start it back up and get your order generated. We don't have a way to only suspend for a set amount of time, so you'll need to remind us on the 18th to get that started back up.

Otherwise, you should be all set! Don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.

Thanks,
Katina


Sounds great!

Puts on sunglasses.

I'll be back!

Paizo Employee Customer Service Representative

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captain yesterday wrote:

Sounds great!

Puts on sunglasses.

I'll be back!

*thumbs up*


Ahoy hoy!

Whenever you get in in the morning, if you could unsuspend my subscription, that would be awesome!

Have a splendid day, and thanks! It was much appreciated! :-)

Paizo Employee Customer Service Representative

Hey captain yesterday,

No problem! I've unsuspended your subscription, and it's placed this month's book into the sidecart. It does that automatically, but if you want the book sent out sooner, just let me know and I can bump it into it's own order and get it into the queue with the rest of the subs. Otherwise, you should be all set!

Just let me know if there's anything else you need in the meantime.

Thanks!
Katina


Oh yes, please send it off as soon as you're able to. :-)

Thanks again! Can't wait to check out what kind of madness Wes cooked up this time. :-)


I'm pretty sure I got it figured out and and on it's way.

Alas, it also thought I wanted to re-order the CotCT I also had in the sidecart, so I saved it for later, if you could do your magic thing you do and throw that back in the sidecart, so it can fester and grow. :-)

Thank!

Paizo Employee Customer Service Representative

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No problem, Captain!

I've made sure #109 is pending in it's own order, and the CotCT book is back in your sidecart, so you should be all set! Just let me know if anything looks incorrect on your account, and I can help.

Thanks, and have a great weekend!
Katina


Thanks! i will.

it's my birthday Saturday. :-)

I hope you have a good weekend as well!

Paizo Employee Customer Service Representative

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Happy (early) birthday! That's my brother's birthday as well!

We're actually going out to dinner that night to celebrate his, my mother's, and my husband's birthdays, which are all in the same week. I'll make sure to have some extra yummy pasta in your honor! :)

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