Order 4034644 Shorted


Customer Service

Grand Lodge

I was looking at my order and noticed that I appear to have been charged for only one Large shirt when I had received two at the GenCon store. Please let me know how I can settle up for it.

Paizo Employee Customer Service Representative

Hello TOZ,

Thanks for letting us know! I've taken a look at your order and I do see only one Large shirt, and one 3XL. I just wanted to check with you before I charged you any more: you received two Large shirts and one 3XL? If that's the case, then I'll go ahead and up the quantity on the Large shirt and charge the balance to your card.

Otherwise, you should be all set! Just let me know if there's anything else I can help with in the meantime.

Thanks!
Katina

Grand Lodge

Correct, I received 2 large and one 3XL. Thanks for taking care of it.

Paizo Employee Customer Service Representative

Awesome, thanks for letting us know! I've upped the quantity and charged your payment method for $21.40 (the shirt plus IN sales tax). You should be all set!

Just let me know if there's anything else I can help out with. Otherwise, I hope you're enjoying your Gen Con swag! :D

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