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Just wanted to check in on this one, since it was ordered July 22. I know it contained some clearance items, and you guys may have a backlog with customer orders since having this sale, but it's been a few days since it disappeared from my account.
I thought I'd check since Gen Con always puts a big dent in my wallet and I didn't want a surprise because I'd forgotten about this.
Thank you!
Customer Service Representative
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Hello ArgoForg,
Thanks for letting us know! I've taken a look at your order, and everything looks to be fine. It's taking us a tad longer than normal to get things sent out, because of the sale, subscriptions, and preparations for Gen Con. I'm sorry for the delay, but it should be all ready to go soon, and our warehouse will let you know when it's on the way.
Please note that we do not actually charge for your order until it ships out, so if you see something that looks like a charge on your account, it is most likely just a temporary authorization. Charges are not finalized until you receive your shipping confirmation email. For more information about our authorization process, please visit our authorization FAQ here.
Hope this helps! Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to lend a hand.
Thanks!
Katina