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Missing Item- Order 4004189 - Syrinscape Soundset

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Pathfinder Battles Case Subscriber; Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi Awesome Paizo Folks,

Last week I entered an order (4004189) that included a Syrinscape Soundset "High Seas Battle."
I am not able to locate he voucher to redeem this in My Downloads. All other items in that order appeared without issue.

Help!

Thank You!!!
Paizo Employee Customer Service Representative

Hello Avemthar,

Thanks for letting us know! We've been having issues with some of the Syrinscape products not generating their codes properly, but I should be able to get it all sorted out. I'll be contacting Syrinscape to get a code, and then I'll send you an email once I hear back from them.

Sorry for the inconvenience! Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help.

Thanks, and have a great day!
Katina
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