Move order from sidecart to regular order


Customer Service

Sovereign Court

I placed an order for the Desert Ruins flipmat this afternoon, and had it sidecarted to pickup at GenCon. I realized after the order that GC pickup is subscriptions only. Would it be possible to have it moved to a regular order, instead of the sidecart, to be shipped on it's own so that I might get it in time to bring it?

Order number is 4011187

Thanks for any help

Paizo Employee Customer Service Representative

Hi Andrew,

No problem! I've moved the flip mat into a new order (#4011809) and I'll be sending you a confirmation email for that in just a bit. Go ahead and look over that email to make sure everything looks correct, and just let me know if anything needs to be adjusted.

Thanks!
Katina

Sovereign Court

Sorry, thought I'd changed my settings before placing the order, it should be Priority, otherwise it's all good.

Paizo Employee Customer Service Representative

No worries! I've changed the shipping to Priority and sent you a new confirmation email. Should be all set now! :)

Sovereign Court

Perfect, thank you so much!

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