Checkout stuck?


Customer Service

Grand Lodge

Pathfinder Adventure Path, Rulebook Subscriber

I've been trying to buy We b4 Goblins in my side cart for GenCon pickup, and I get to the last screen of the checkout, all the steps are green and the final button does seemingly nothing, and i have not received the automatic confirmation. Suggestions on how to proceed?

Paizo Employee Customer Service Representative

Hello Galnörag,

Thanks for letting us know about this! I've tried to do some poking around but it looks like this is being stubborn. I've asked our tech team to take a look and see if they can figure out why this is happening, and whether or not this is a widespread problem. For the time being, we're going to do some more investigating and see what we can find out, and we'll update you as soon as we discover something.

If it starts getting closer to Gen Con and this issue persists, we can figure out a way to make it work. If there are any further questions or concerns that you may have in the meantime, just let me know and I'll be glad to help out.

Thanks, and have a great day!
Katina

Lantern Lodge Customer Service Manager

I've moved the item into your sidecart and you should be good. It does appear to be a larger issue with this set up and the tech team is looking into it.

Grand Lodge

Pathfinder Adventure Path, Rulebook Subscriber

Thanks, we don't have any Free RPG folks out this way and I do like my goblins.

Community / Forums / Archive / Paizo / Customer Service / Checkout stuck? All Messageboards
Recent threads in Customer Service