Order 3907923


Customer Service


Greetings Customer Service!

I just got my email notification for the above numbered order. I'm a bit confused, but it looks like I'm being sent and charged for 2x "Pathfinder Legends—Mummy's Mask #5: The Slave Trenches of Hakotep CD Set", even though I only have a single subscription and didn't order a second. Would you please remove the "non-subscription" CD set from the order? As much as I have been enjoying PF Legends, I really only need one set.

Thanks,
Darrell

Paizo Employee Customer Service Representative

Hi Darrell,

Thanks for letting us know! I'm not quite sure why that happened, but I've canceled the duplicate CD set from your order. I noticed there were also two shirts in the order which look like they jumped out of your sidecart a bit early, as we don't currently have them in stock. I've moved those back into the sidecart to wait for a restock.

I'll go ahead and send you an updated confirmation email in just a sec, so you can verify that the correct changes have been made. If anything needs to be adjusted, just let me know and I'll be glad to help out.

Thanks!
Katina


Thanks Katina, for the quick response and fix! I'll keep an eye out for the email update.

Thanks again,
Darrell

Paizo Employee Customer Service Representative

Whoops, looks like I forgot to push the button to send your new email! Sorry about that. Should be on the way to you now! :)

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