Missing Sajan player token


Customer Service

Grand Lodge

Hello,
My roommates and I had purchased a copy of Rise of the rune lords adventure card game at our local game store. Upon opening the box we realized that the only thing missing from our copy is the Sajan the monk player token card for placing at the different locations.
We were hoping you folks may have an extra one laying around, as we cannot return the game to the store, but the incompleteness of the game is driving us crazy.

Let us know if this is possible! So far the game is amazing.

Paizo Employee Customer Service Representative

Hello Korin,

Thanks for letting us know about this! With full replacements you'd have to go through the retailer, but since this is just one card we should be able to help you out.

First I just wanted to double-check to make sure that we have a good address for you. If the default address on your account is correct, I can go ahead and set up a card replacement to go to that address. If you'd prefer to have it sent somewhere else, please send the address in an email to customer.service@paizo.com and we'll get it taken care of. (Don't post the address on the messageboards, for security reasons.)

If there are any further questions or concerns that you may have in the meantime, please don't hesitate to ask and I'll be more than happy to help out.

Thanks!
Katina

Grand Lodge

Hello and thanks for responding!
The shipping address on file for me is correct!
I sent an email with the proper address.

Grand Lodge

Also, i really appreciate sending usba card! We really do appreciate it.

Paizo Employee Customer Service Representative

Hi there!

I've just responded to your email as well, but I wanted to let you know that I've got your replacement order all set up and it should be sending out soon. Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be glad to help.

Thanks!
Katina

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