problem with payment info!!

[drowranger80]

so it looks like your site is only saving 12 of the digits of my card info, not all 16. ive tried to manually fix this on my end a couple times now to no avail. now i cant reimput anything or even move the pop-up window. dont know whats going on, please help.

[Katina Davis]

Hi there,

Sorry you were having some issues with the payment method, but I've checked into your account and it seems that the card was saved correctly on our end. I've attached it to your pending order and attempted an authorization, which looks like it was able to go through just fine. So you should be all set!

Feel free to look over the order in your Order History, and let me know if there are any further questions or concerns that you may have.

Thanks, and have a great weekend!
Katina

[drowranger80]

Hmm. Thats weird. Cause 3 months in a row now, it was declined, when i had plenty of funds. And upon investigation, the payment method page was clearly showing a card number of only 12 digits. I even showed my roommate. The last couple times i was able to just delete and put back in. But not today. Oh well, as long as it all looks ok now!!!