Tried to purchase PaizoCon tix


Customer Service

Grand Lodge

Hi,

When you announced the tix for PaizoCon and the banquet were available for purchase, I knew the banquet could go fast so I bought the ticket before checking if I was okay to take vacation then. (I could always xfer the eTix.)

Now that there's no issue (a few people take extra days over that weekend), I booked my hotel and went to buy my badge. I got to the confirmation page but I'm not getting the $10 discount for the 4-day badge. I left it sitting in my cart.

Doing something wrong?

TS

Paizo Employee Customer Service Representative

Hi there TS,

Looks like our system is being silly and wasn't taking into account the fact that you already bought the banquet ticket. I've gone ahead and put the discount on your order manually, so you should be able to put it through now. Just let me know if you have any further problems, and I'll be glad to take a look.

Thanks, and have a great weekend!
Katina

EDIT: to clarify, the system wasn't being silly, but the discount only applies if you're buying the badge and banquet ticket in the same order. Since you bought the banquet ticket first, the system was working as intended by not adding the discount.

Grand Lodge

Ahhh ... didn't realize that they had to be purchased at the same time. I just didn't want to chance on missing the banquet. It did readjust back to $75 as I was stepping through the transaction. I'm assuming that you removed the discount, right?

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