AP Subscription cancellation


Customer Service


Please cancel my current adventure path subscription. Unfortunately I'm in a situation where I can no longer keep up with payments. I managed to secure payment for a couple issues I fell behind on but if it could be ensured that no new orders are made beyond those just authorized it would be appreciated.

Paizo Employee Customer Service Representative

Hello p-sto,

I've cancelled your subscription and you should be receiving a confirmation email in just a moment. Canceling a subscription would have also automatically cancelled order #3821925, but since you had mentioned you still wanted to receive it, I have reinstated it. If you change your mind and would prefer to cancel, just let me know and I can help out with that.

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.

Thanks!
Katina


Your system was a bit faster than I anticipated in adding The Hellfire Compact to the order. Is it possible for you to remove it from the order? I don't know if it might affect the associated discounted but if it does I'd still prefer that. As good as The Hellfire Compact looks it's unfortunately more money that I want to spend on Pathfinder this month.

Paizo Employee Customer Service Representative

No problem! There's a new confirmation email heading your way, minus the Hellfire Compact. :)

Paizo Employee Customer Service Representative

Also, I noticed that there were some open authorizations, so i've requested that our card processor reverse them so as not to tie up your funds before the order is sent out. If you see anything that look like charges on there, those should reverse back to your account within 1 - 5 business days.

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