Hebert Ricardo Magno
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Hello Paizo´s Customer Service,
My Order #3832278 just got here, but my Pathfinder Pawns Bestiary 2 box has a press error, i got two from the same page (the one that starts with Shield Archon), and is missing a entire page (the one that contain Serpent Folk, Sinsspawn etc... ). This is very unfortunate as huge boxes like that are really taxed by brazillian laws. So how i can proceed to return it to you ?
The only problem with my order was this box, everything else is ok.
Katina Davis
Customer Service Representative
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Hi Hebert,
Thanks for letting us know about this! There's no need to send your box back, I'll go ahead and get a replacement for the missing sheet of pawns all set up to be sent out to you as soon as possible. Once our warehouse has processed it for shipping, they should send you a confirmation email to let you know that it's on the way.
Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.
Thanks!
Katina