I received three e-mails about this order, with about "0 to 1" minutes-worth of intervals in between. Is there any risk of the credit card being charged thrice for this order?
Customer Service Representative
|
Hi Bellona,
Sorry for the confusion! Our tech team is looking into this problem right now, but this appears to just be a display glitch that our system is experiencing right now. I've confirmed in our system that your charges were only settled once, so you should not have been charged multiple times.
Please don't hesitate to ask if there are any further questions or concerns that you may have, and I'll be more than happy to assist .
Thanks, and have a great day!
Katina
Hi Katina,
Thank you very much for putting my mind at ease about this matter! :)
Cheers,
Bellona