When asked why they wished to speak with Madame Zelekhati, the party tried bullying its way through like a telemarketer. Like the real life receptionist that I am, I dropped down the gate and reminded them that they had to sell the gatekeeper before they got to try selling the decision maker.
Apparently I didn't write the clue in big enough letters, because they kept trying to be vague and mysterious. The servant was about to throw them out, when the newest player in our group said, "I have magic dust for her."
I didn't see how or why his 2 XP barbarian would have magic dust, and asked him to roll Bluff. Instead, he pulled out the Ritual of Stardust 4715 AR Boon. Madame Zelekhati gave up her secrets faster and easier than any of her customers ever had.
