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I have a question. If I order something but it is sent to a different address than my current one and it's sent back to you, what would I have to do to actually get it? Because that happened with my hardcover of Bestiary 5. I thought I had changed the shipping address and it turns out that when I checked today, I hadn't.
Customer Service Representative
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Hi Blayde,
Thanks for bringing this to our attention! I took a look into the tracking on your original order, and it seems that it was delivered to your old address. Hopefully it should be returned to sender and make it back to us soon.In the meantime, I can set up a replacement order for you, but you would be responsible for the fees associated with reshipment. For this order, it looks like shipping price would likely be $10.52.
Just let know if that what you'd like to do, and I'll go ahead and get that set up. If there are any further questions or concerns that you may have in the meantime, please don't hesitate to ask.
Thanks!
Katina