| nobody74 |
Due to the websites earlier refusal to let me update my payment information, the first transaction was declined last Thursday. (For whatever reason, the credit card expiration date kept resetting back to the old date). The problem seems to be solved now. When will you make another attempt to process the transaction? I would like to have this months subscription please.
Katina Davis
Customer Service Representative
|
Hi there!
I've tried the authorization on your card and it looks like it was able to go through this time around. Your order is now pending, and should be sent out with this month's subscriptions. We typically estimate around 2 weeks to get all of our subscription products sent out, and once your order is processed for shipping you should receive a confirmation email from our warehouse to let you know that it's on the way.
Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to assist you.
Thanks!
Katina