Hello!
I've got two of the items I ordered that just shipped in my downloads section, but for some reason "Pathfinder Adventure Path #98: Turn of the Torrent (Hell's Rebels 2 of 6) (PFRPG)" isn't showing up - just Hell's Bright Shadow from last month. The email does include it, it's just not in "My Downloads."
Sorry to bother, and thanks!
Customer Service Representative
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Hello Azazyll,
Thanks for letting us know about this! I've just checked into your account, and I do see the digital asset for the PDF on there. Are you still unable to see your PDF in the My Downloads section?
There is a possibility that there was just a bit of a delay between order fulfillment and when the PDF appeared, so I would suggest logging out and back in or refreshing your page just in case. However, if you're still not finding it after that, please let us know and I'll be happy to do some more investigating for you.
Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to assist you.
Thanks!
Katina
Thanks! I checked again and it was there. Very strange, I could have sworn it wasn't there a couple of hours earlier, while the other two were.