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Seems something got confused with my latest subscription order. For some reason, the order was split into two pieces, which though unexpected, isnt really a concern. However, only one half was actually correct. My order was:
Pathfinder Adventure Path #97: In Hell's Bright Shadow (arrived just without issue)
Pathfinder Pawns: Monster Codex Box (no sign of it, shipped on 8/17) - the subscription PDF was added to my downloads
Normally I would assume that the shipment was just delayed, and it will show up eventually, but I did receive a much smaller box with a copy of the Pathfinder Adventure Card Game: The Midnight Isles Adventure Deck (which I did not order).
Though I had been toying with the idea of buying the ACG, I am surprised that your system read my mind and sent one regardless, though admittedly without the base set or other cards, it has limited value.
Customer Service Representative
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Hello BlkTemplar,
Thanks for letting us know about this! I'm sorry to hear that your Monster Codex never arrived. I've taken a look into your order and it does seem that there was a mixup in the warehouse, which resulted in the wrong item being sent out. I have set up a replacement in your sidecart to be sent out with your next subscription shipment.
I apologize for the mixup! Please feel free to keep the ACG deck with our apologies. I've been trying to convince people that our system can read minds, but no one believes me. Best to keep a tinfoil hat around just in case. :)
Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out as best I can.
Thanks, and have a great day!
Katina