Identical decks in my Pathfinder Wrath of the Righteous Character Add-on


Customer Service


Hello,

My character add-on deck has two identical decks in it. I asked my LGS about it and they told me that their distributor informed them that I have to contact you guys first.
I can take a picture for proof if needed.

Thank you!

Paizo Employee Customer Service Representative

Hello Serdiann,

Thanks for letting us know about this! We should be able to help you out with that, I'll just need some information first. We'll need your preferred shipping address, since I do not see one on your account. Please note that our messageboards are public, so it's best to send that information via email to customer.service@paizo.com.

I'll also need to know which half of the deck you received duplicates of. If you'd like to attach a picture of the duplicates you received in your, you can kill 2 birds with one stone. :)

Once we've got all that from you, we should be able to get this taken care of. If there are any further questions or concerns that you may have in the meantime, please don't hesitate to ask and I will be more than happy to assist you as best I can.

Thanks!
Katina


I had also sent an e-mail yesterday but I will resend another one with my address and the pictures :). The half I got in duplicate was the one without the add-on characters.

Thanks for the response :)

Paizo Employee Customer Service Representative

Hi Serdiann,

Thanks for your response! I didn't realize you had already emailed us! I'll go ahead and respond to that now. If there's anything else that I can assist you with in the meantime, just let me know and I'll be more than happy to help.

Thanks!
Katina

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