Katina Davis
Customer Service Representative
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Hello Stephen,
Thank you for your notification! It looks like your original order was placed in April, and since the files have already been downloaded, I am unable to cancel or refund it. I apologize for any inconvenience that this may have caused.
Please let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to assist you as best I can.
Thanks!
Katina