
Cyria |

I have some problems to reach the My Downloads page.
I can log in and reach My Account without any problems, but when I try for My Downloads I am redirected to "Returnuing customer" login. Time and time again...
For my last subscription downloads i tried this in the morning, at noon and in the afternoon during a whole week until i was able to reach My Downloads.
Now when I try to get the Player Guide for Hells Rebels i face the same problem.
I tried to delete the whole browser-cash, but to no avail, on both browsers: firefox and IE
Any idea for a solution ?

Cyria |

I don't know of any proxy (it is my work-PC) and my browser settings allow all cookies.
It ist something like an timeout-procecc i guess, because it tries to reach the secure page for about 10 seconds before sending me back to login again.
(Edit) So after 3 times it worked this morning :-)