Gen Con 2015 reporting problem

[Socar]

On Friday I played

Session 526

#7–01: Between the Lines (RPG)

and the credit appeared on 18882-8 instead of 18882-7. I attempted to
"Report a problem with this session" but was given an error of
"Could not perform this operation because the default mail client is not properly installed.". Is this an issue on my side or with the paizo website?
Any suggestions on how to fix it.

[Qstor]

I believe that the Paizo staff aren't back from GenCon yet. I'd try again in a few days.

[BigNorseWolf]

A month wouldn't be an unreasonable wait before even wondering if anythings wrong.

[Topher Hays]

Fixed!

Let me know if there are any more issues.

[Socar]

Wow! That was fast, thank you very much.

[Topher Hays]

No problem, guy. Just let me or another VO know if you need anything else.

[TetsujinOni]

Socar wrote:

On Friday I played

Session 526

#7–01: Between the Lines (RPG)

and the credit appeared on 18882-8 instead of 18882-7. I attempted to
"Report a problem with this session" but was given an error of
"Could not perform this operation because the default mail client is not properly installed.". Is this an issue on my side or with the paizo website?
Any suggestions on how to fix it.

So that anyone who searches about that error message can get an answer in the future, the report a problem link is a mailto: link, so that's a problem with your local configuration... Like maybe no handler for mailto: email links. A local email client or the redirector that pushes you to your webmail in a browser for those links would solve that issue.

That said, a VO can fix that sort of session problem readily, as Chris Hays capably demonstrated.