PACG Class deck subscription


Customer Service


I am wanting to subscribe to the pathfinder adventure card game class decks, but the first one is already in my sidecart, I believe I purchased it, its been months since it was first announced, so not sure if it took money to get to the sidecart or not, but what id like to do is get refunded for the class deck in my sidecart, if it was paid for, and then start with the subscription, since if I subscribed it would auto include that deck, let me know options and such, thanks :)

Paizo Employee Customer Service Representative

Hi there alkatrazshock!

Starting the subscription would have automatically canceled the pre-order that's in your sidecart in order to avoid duplicates, but I've gone ahead and canceled it manually just in case. Since we don't charge for items until they are processed for shipping, you should not have been charged for it yet.

So you should be all set to start your subscription whenever you are ready. Once you submit that order, it should put another copy of the Paladin Deck into your sidecart to be sent out next month. Please let me know if you have any troubles with that process, or if there are any further questions I can help you out with in the meantime.

Thanks!
Katina

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