Last night I ordered the Spellstaff: The Magic User's Weapon PDF, the charge went through and I got my receipt email. However, the website went a bit wonky just after that, and this morning I find no record of the order in my order history. Neither is the PDF in my downloads.
I would appreciate any help you can give me in correct this.
Thank you in advance.
Customer Service Representative
|
Hello Geistlinger,
This sounds like something that may have gotten mixed up in last night's website troubles. I think I may need to have our tech team take a look and see if they can figure out what went wrong. If you wouldn't mind, could you forward the email you received to customer.service@paizo.com so that I can pass it along to our tech team?
Hopefully they'll be able to get this all figured out shortly, but if there are any further questions you may have in the meantime, please don't hesitate to ask.
Thanks!
Katina
Email forwarded, thank you for the help.
|
Customer Service Representative
|
Thanks for your quick response! I've passed the email on to our tech team, along with the details of your order. Hopefully they will be able to get this sorted out shortly. If there is anything else I may help you out with in the meantime, I'll be glad to do so.
Thanks for your patience!
-Katina