| Geistlinger |
I started a subscription to the Pathfinder Battles miniatures yesterday. According to the information on the Pathfinder Battles Ongoing Case Subscription page, I get 30% off your price.
Since I am starting with the Rusty Dragon inn set, that would be 30% off the $399.99 price, correct?
If so, my discount was not applied properly, as it applied the discount to the full $511.68 price, from what I can tell. If it is supposed to be off the $511.68, that's fine, I just want to make sure, since other people seem to have been having trouble.
My order number was 3608385.
Thank you in advance.
Katina Davis
Customer Service Representative
|
Hi there Geistlinger,
We've been having some issues with our Battles discounts not displaying correctly recently. In your case, the discount may not have applied yet because it generally isn't activated until your first subscription item ships, so it may have still been temporarily displaying the full price. You are correct, though, that the discount should be off of the $399.99 price, so your case should be $279.99.
Since we're having other issues with the discount, I've manually changed the prices to be the correct rate, which should hopefully avoid any mixups. If you do see the prices revert back, just let me know and I should be able to fix them.
If there are any further questions or concerns that you may have in the meantime, please don't hesitate to let me know and I'll be glad to help.
Thanks!
Katina