Katina Davis
Customer Service Representative
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Hello there,
I do see Unchained sitting in your sidecart waiting for your next round of subscriptions. However, if you'd like I can go ahead and move Unchained into it's own order and get it sent out. The PDF is granted automatically when the item is processed for shipping, so if you'd prefer sooner rather than later, I can get it going for you. Just let me know what you'd like to do and I will make sure it gets taken care of.
If there are any further questions or concerns that you may have in the meantime, please don't hesitate to let me know and I'll be glad to help out.
Thanks!
Katina
Katina Davis
Customer Service Representative
|
Hi there Candide,
Perfect! I'll leave Unchained in your sidecart, and it should automatically kick out with your May subscriptions. Once we generate subscriptions, you should see Unchained hop into your new order. If it looks like it's getting stuck or acting strangely, just let us know and we can make sure to get things straightened out for you.
If there are any questions you have before then, just let me know!
Thanks
Katina