Was wondering if you guys know why UPS took my shipment made a request for the USPS to deliver it and has been sitting in CA waiting for the USPS to pick it up for a few days now??
Customer Service Representative
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Hello Tanner,
When shipments are sent out via Mail Innovations, they are usually shipped by a courier to a local post office, where they are then transferred and delivered by the Postal Service. There can sometimes be a delay between transfers, depending on how quickly the items are processed.
Looking into the tracking of your shipment, it seems that your order was sent from CA and has now been received by a local post office in Hawaii. Hopefully that means it should be out for delivery soon! Keep an eye on the tracking status, and let me know if anything seems to go wrong. Otherwise, I believe you should receive your items soon.
Please don't hesitate to let me know if there are any further questions or concerns that I would be able to assist you with in the meantime.
Thanks!
Katina