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I have an order in the side cart AND a pending order that I wanted when I ordered it. Now I am seeing I do not even have subscription orders being shipped this month??
Order # 3456177 (One of which is the Xorn Miniature that I wanted (needed) for this weekend!!) Now I have to wait yet again for this to come and now I don't even truly need it unless I run the adventure again in a year or so :( I thought that placing this order on Mar 2nd would be MORE then enough time to get the miniature to me by this weekend. Apparently I was wrong. Though I can't for the life of me figure out why it is not here??? I have the money and such paid for!!
The Pending order I wanted when I placed it as well. :(
Customer Service Representative
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Hello Deanoth,
I"m very sorry for the delay in your order. It appears that it was held up because it was trying to send out with your subscriptions, but none of your subscriptions had any releases for March. I'm very sorry for the confusion, and I will make sure that your order is sent out as soon as possible. To apologize for any inconvenience, I have granted the order free upgraded shipping.
Again, I do apologize for any inconvenience that this may have caused, but I will be happy to help with any questions or concerns that you may have in the future. We greatly appreciate your patience.
Thanks, and have a great weekend!
-Katina