Problem with Strategy Guide

[Andrew Betts]

I just received my Strategy Guide about an hour ago and when I went to open it, it was very stiff, not unusual for a new book. I slowly worked it open but I noticed near the spine on the front cover the paper that holds the image appears to be separating from the cover and causing it to bubble out. I tried pressing the paper back down but it still separates when opening. Is there something I can do to get a replacement? I will try to get some pictures here shortly and post them for you to see, although it may be difficult to see it in pictures.

Thanks,
Andrew

[Katina Davis]

Hello Andrew,

Thank you for letting us know about this! I will go ahead and get a replacement set up to be sent out with your next round of subscriptions. In the meantime, if you'd like to send your pictures in to [e-mail], we'll be sure to pass them along to make sure that it is not a widespread issue.

Please let me know if there are any further questions or concerns that you may have in the meantime, and I'll be happy to help as best I can.

Thanks!
Katina

[Andrew Betts]

Thanks, I'll get the pictures tonight or tomorrow when I can get in some good light.

[Andrew Betts]

Pictures have been submitted via e-mail with a link back to this post.

[Katina Davis]

Great, thank you Andrew! I will go ahead and pass those along. In the meantime, your replacement is in your Sidecart and ready to go.

Let me know if there's anything else I can do to help out!