| FabioMatt |
Hey guys,
Your post about low volume items generated a panic buy response in me. So I bought / sidecarted a large volume of items.
It didn't generate an Order # and therefore I am concerned that I may miss out if you run out of stock before subscription time rolls around again.
If that is a distinct possibility, kindly let me know and I shall arrange for it to be shipped straight away.
EDIT! - Found an Order # for it. Order # 3493374 - Will that mean my items will be reserved and protected from the Goblin Hordes?
With thanks,
Katina Davis
Customer Service Errol
|
Hello Matt,
It looks like your items are safe & sound in your sidecart, so they've had stock reserved, and should not be in danger of running out. While I can neither confirm nor deny the presence of goblin hordes in our warehouse, I think your order should be able to send out with your next round of subscriptions. :)
If you'd prefer the order to be sent out on it's own, let me know and I can go ahead and push it through. Otherwise, I would suggest keeping an eye on your account when we generate subscriptions for April, just to make sure that the sidecart cooperates. If anything looks out of place, just let me know and I'll be glad to get it straightened out right away.
Of course, we're always happy to help with any questions or concerns that you may have in the meantime.
Thanks!
Katina