How long should I give this before reporting it never arrived? It's been well over a month at this point.
Customer Service Errol
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Hi there, Asmodeus!
It looks like even by the longest stretch of our shipping estimate, you should have received this shipment by now. Thanks for letting us know! I'll go ahead and set up a replacement for you. If the original does show up, please let us know. Otherwise, your replacement should be on the way to you soon!
Don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.
Thanks, and have a great weekend!
Katina
Thank you. Much appreciated.
And, of course, as is the way of these things, the item arrived today.
Please cancel any replacement items.
Thank you.
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Customer Service Errol
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Thanks for letting us know about that! The replacement hadn't sent out quite yet, so I managed to cancel it in time. I"m glad to hear that your original finally made it to you.
Let me know if there's anything else I can do to help out, and I'll be glad to do so.
Thanks!
Katina