Checking status on a order

[Alceste008]

Hello All,
My order 3491073 has not arrived but does not list any tracking other than items have already shipped. Is there something wrong with this order?

[Katina Davis]

Hi Alceste!

You should have received a tracking link in your confirmation email, and according to that link, your order was transferred to a Post Office near you on the 14th. Sometimes a Mail Innovations shipment can take a few days after it is transferred to a Post Office to reach you.

I will go ahead and re-send you the confirmation email with the tracking link so you can keep an eye on that. If you don't receive your shipment towards the beginning of next week, let me know and I'll do some more investigating for you.

Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime.

Thanks!
Katina