I am trying to restart the following subscriptions but I am unable to. They are still in my shopping cart. I can't get past step 4 of checkout no matter what I try it stays red.
Thanks!
Pathfinder Adventure Path Subscription Paizo Publishing, LLC 30% off cover price
Pathfinder Modules Subscription Paizo Publishing, LLC cover price
Pathfinder Campaign Setting Subscription Paizo Publishing, LLC cover price
Pathfinder Player Companion Subscription Paizo Publishing, LLC cover price
Pathfinder Roleplaying Game Subscription Paizo Publishing, LLC cover price
Pathfinder Tales Subscription Paizo Publishing, LLC cover price
Pathfinder Maps Subscription Paizo Publishing, LLC cover price
Pathfinder Pawns Subscription
Customer Service Errol
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Hello Trizar,
Thanks for the heads up! Our system was trying to put your subscriptions into a sidecart that didn't exist yet, so I think it had an existential crisis and gave up. I've managed to move things around, so your subscriptions should be started now.
I moved the starting products into your sidecart for the time being, since I wasn't sure if you wanted them sent immediately or would prefer to wait for them to be sent out next month. If you'd like to send them immediately, you should be able to change the shipping options, or just let me know and I'll take care of it for you.
Don't hesitate to ask if there are any other questions or concerns that you may have in the meantime.
Thanks!
Katina
It let me place the order but can you verify that are set to ship soon? It shows on the order that "Items in your sidecart will be shipped with the earliest possible upcoming subscription shipment. Any items that aren't yet available will remain in your sidecart to ship with a future subscription shipment. " but I want them to ship soon if that is possible.
It may already be setup to do that I just want to verify it is so.
Thanks for all your help!
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Customer Service Errol
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Hey Trizar,
Well, the items were in the sidecart just temporarily, but if you pushed "ship as soon as possible", then our system gets stubborn. I tracked down the items and made sure they were submitted separately, so they should be shipping as soon as our warehouse gets to them.
Let me know if there's anything else you need. Have a great weekend!
Katina