Order# 3412994

[Melgarius]

Good afternoon,

I've placed this order on 31st December and it is still in state Pending. Therefore I presume that it was not dispatched and it is waiting for something?

Or is something else wrong? I believe the money has already been deducted from my account.

Best regards,
-Daniel

[Katina Davis]

Hello Daniel,

Thanks for bringing this to our attention! It looks like your order was just waiting on Game Trade Magazine #179, which took a little while to arrive at our warehouse. It seems that we have just received them fairly recently, so your order should be all set to go. I'll make sure to get it down to our warehouse so that they can take care of it.

Please note that we do not actually charge for your order until it ships out, so if you see something that looks like a charge on your account, it is most likely just a temporary authorization. For more information about our authorization process, please visit our FAQ here.

Don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.

Thanks!
Katina