Order 3393132 shipped on Friday, December 12th -- I think this was right after your power outage. As of today (Saturday, December 20th), it has not yet arrived. It is not a Christmas gift or otherwise time critical, but I was wondering at what point I should become worried that it won't arrive at all?
Customer Service Dire Care Bear Manager
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The shipping method is 4-8 business days which puts the 8th business day on December 24th. Your order confirmation email should contain a link to where you can view progress of your package's shipment. It looks like it has been transferred over to USPS. You can take the delivery confirmation number and plug it into USPS.com and sometimes you can get a bit more information. In this case, it looks like they estimate the expected delivery day: to be Friday, December 26.