Images not displaying properly


Website Feedback


I'm currently experiencing a problem with image display on the website in general. It seems whenever I load a page that can be edited (my account homepage, new thread window, preview window when posting on PBP, alias editing window) all of the images that should be loaded on that page disappear, replaced with "image not found" icons. I expect that is is a user side error - so no I don't know if it has anything to do with the website - as this phenomena doesn't seem to occur when I access the above mentioned pages on another device. It seems to be solely related to my computer.

The distressing factor is that this has not always been the case. The problem seems to have manifested sometime in the last week or so. My suspicion is that it may have had something to do with resetting the settings of my browser a while back, and I do not remember what custom settings may or may not have been in place at the time. I use Google Chrome, in case you are wondering.

As an addition to the above, the same issue manifests when loading the page in Firefox, so it doesn't seem to be solely an application issue.

If anyone has any suggestions on how to fix this, I would greatly appreciate the feedback.

Silver Crusade Assistant Software Developer

I downloaded the latest chrome and can't seem to duplicate. I'll try it from home and see if there is any difference there. Do you know if you have any addons or extensions?


Lissa Guillet wrote:
I downloaded the latest chrome and can't seem to duplicate. I'll try it from home and see if there is any difference there. Do you know if you have any addons or extensions?

Google apps, Skype click to call (disabled), and AVG secure search. All of these have been on my computer for a rather long time though. Of those, I can only see AVG being a possible interference, and this issue hasn't come up before. Possibility it might have had something to do with a recent update? Not sure.

Does the site require the operation of any specific programs/applications/extensions to function properly?

Silver Crusade Assistant Software Developer

Not to see images. Images all run through static1.paizo.com through static4.paizo.com. If they were somehow restricted then they might not show up. We changed out some hardware in the past month for the web servers but I would imagine it would be far more far reaching if it was on our side. We have made a few security fixes, but again, I would figure it would be far more reaching if they were affected, but the big one that might deal with these problems is that we removed SSL as a possible encryption protocol and instead rely strictly on TLS.


I've taken a closer look at the problem myself (with some assistance). It appears to be an issue with loading the image data from the HTTPS://static.paizo domain. No idea why, and so far I haven't been able to find a root cause of the error. It seems the browser is stuck in a feedback loop of not being able to find or receive the requested data file, and request sending again, only to repeat ad infinitum until it times out. As far as I can tell, my Google Chrome is fully updated and operating correctly, so I'm inclined to think it is something beyond issues with that program itself.

I tried updating my driver software as well, to no avail. It may be I simply have to resign myself to not being able to select another avatar image in the future. A fact which will continue to frustrate me, but such is life.

Silver Crusade Assistant Software Developer

You might try firefox or safari just to make that work if needs be.


This is a bit delayed but the issue has been resolved.

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