Orders 3221411 & 3326179


Customer Service


One of these has been pending since August and the other since Oct 11. Sent two emails regarding this and no response. Can I get a status on the orders please?

Lantern Lodge Customer Service Dire Care Bear Manager

Status Update thread for Great Golem Sale Orders (and October Orders in general) has been stickied in the Customer Service Forums:

http://paizo.com/threads/rzs2rn9p?Great-Golem-Sale-Status-Update

Order 3326179 order has no issues that I can see so far and is awaiting its turn to get into the shipping queue.

Order 3221411 is a special order item that unfortunately is taking us longer than anticipated to arrive.


I'll say. The estimate was 45 days and it's on day 72 (business days). the original order was placed on July 22 and was split so half of the order could be received.

Knowing that it is on day 72, what are the chances it will be here this month?

Lantern Lodge Customer Service Dire Care Bear Manager

I'm really sorry, but I do not have enough information to provide an estimate or probability.

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