Order 3330709 (Availability of Lords of Gossamer Book)


Customer Service


Hey there, Paizo Customer Service. I had a question about the availability of the Lords of Gossamer book by Rite Publishing. I ordered this book on October 1st, a book that was initially a part of Order 3199827 separated out into the order referenced in the title of this thread.

On Friday, I went ahead and contacted Rite Publishing themselves and was informed that Paizo had yet to contact them about being out of the Lords of Gossamer book which I take to mean that the book was not backordered through them. Maybe you folks have another source for the book, but I was kind of surprised that this was the case.

Needless to say, according to the message from Rite Publishing, they said they would be getting in touch with Liz Courts and would send out copies to Paizo ASAP.

Long story short, I am rather concerned about the situation and given that we have cleared the one month mark with this order, I am hoping that this can be resolved relatively quickly and my book sent to me.

Notwithstanding, if you cannot obtain this book, please let me know and refund me the monies involved. If you can, great, but, respectfully, I would appreciate some consideration in the form of expedited shipping. I have already paid for USPS priority service, so one- or two-day service would be kindly appreciated.

Thank you very much for your help with this. Take care.

DragonValor (Dave N.)
Holliston, MA

Lantern Lodge Customer Service Dire Care Bear Manager

I've let Liz know and she's going to look into ordering more. Please note, we do not charge until we ship so we have not yet charged you for this item or for its shipping.

thanks
sara

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