Order 3308723, wrong address

[Kithik]

I just placed this order, but unfortunately forgot to update my shipping address as I've moved since the last time I placed one. Is there a way to update the shipping address, or should I cancel and reorder?

[Kithik]

I understand that customer service is probably under the gun with the sale and all, but a response to this would be appreciated, even if its just to say your looking into it.

[Papa-DRB]

Every time you "bump" or add to your thread it pushes it down further in the queue as Customer Service works oldest to newest first and your and my adds just made yours the newest one.

I just did the same thing, but don't think that 2 minutes will make much of a difference.

-- david

[Katina Davis]

Hello Kithik,

Thanks for bringing this to our attention! I've temporarily suspended your order so that we can fix the address before it is sent to the wrong place. I should be able to change the address on my end, and then unsuspend the order. Would you like your new address set as your default for future orders as well?

Please note: it is unwise to post personal information to the messageboards, so don't reply here with your new address. Please send an email to [e-mail] with your updated address, and we should be able to get things fixed.

If there are any further questions or concerns that I would be able to assist you with, please don't hesitate to ask!

Thanks!
Katina

[Kithik]

Thank you so much Katine, ive emailed the details as requested. and good to know for the future Papa.

[Katina Davis]

Hi Kithik,

Looks like Sharaya was able to get to your email earlier today, so your order should be all taken care of and your address should be changed for future orders. Let us know if there's anything else we can help with.

Thanks, and have a great weekend!
Katina