Order not going through


Customer Service


I am trying to place an order but when I try logging in the browser sits for a few minutes then goes back to the main page. I have tried in both Internet Explorer 11 and Chrome. I have also re-boot my PC. Is there something wrong with the server?


It looks like a found the limit on the number of items in the shopping cart. I removed 5 items and the order went through.


What it this limit? I have like 90 items in my order and I can't place an order for more than 30 hours. And I tried at least a hundred times but get the same result as you...being redirected to the main page every time...


I had 53 and remove 5 it went through with 48. So I am guessing 50.


Taking a wild stab in the dark, but from recent posts I think it's likely the total weight is going over the biggest deliverable package to your location in Paizo's shipping table.

You may have more luck removing the largest, heaviest items first and ordering them to be shipped separately.

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