Paizo Order #3225032 problem

[sarokcat]

Hey I finally got the order today, which was pretty exciting considering the long delay, unfortunately there seems to be a couple items missing from the order ><. While I got the advanced class guide, which was the most important thing, and I also got the map pack and the base skulls and shackles game. Two items seem to be missing from the order, people of the stars and the first iron gods AP book are not in the box. The receipt in the box says they shipped as does the email, and I can download them... did they get shipped separately or just not make it in the order?

[Katina Davis]

Hello sarokcat,

I'm sorry to hear that some of your items were missing! I took a look into your order, and they should have all sent out together. It looks like they were just accidentally left out of the box. I've got a replacement for both People of the Stars and Fires of Creation set up in your sidecart to be sent out with next month's subscription shipment.

Please let me know if there are any further questions or concerns that you may have.

Thanks!
Katina

[sarokcat]

Thanks very much for the info and dealing with this and I understand how it can happen with how crazy this months shipping has been, now to wait for next months shipment!