Order #3148661


Customer Service

Scarab Sages

I have been mailing customer service since july 22nd about this order not arriving. It has been 'lapped' by 3 different Paizo orders.

Can I get a reply? I have been replying to the order confirmation and later on specifically to customer.service@paizo.com

Scarab Sages

Bump.

This forum seems to go quite quickly. I would still like a response, I am starting to feel a bit ignored with other people getting replies and all.

It has been over 2 months since the package shipped.

Paizo Employee Quality Assurance Axiomite

Sorry we missed this initially Maglok,

I'm actually heading out the door for the evening, but I'm dotting your post to make sure I assist you with this in the morning when I get in and to let you know you should expect assistance early tomorrow.

- Erik Keith

Scarab Sages

Great! I'll be out for a long weekend of PFS here in the netherlands and will be back on monday. :)

Paizo Employee Quality Assurance Axiomite

Thanks for your patience Maglok,

I've just sent you an email regarding this from my personal address, if you'd like to respond confirming the proper items are set up for replacement I'll have your order on its way as soon as possible. Thanks!

- Erik Keith

Scarab Sages

Thanks for the replies. :)

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