Please cancel my Skull & Shackles Subscription

[kolashakanu]

Please cancel my Skull & Shackles subscription. I am extremely disappointed with how the PACG was handled and with the website still having issues after several weeks I can no longer trust that I will get my product at all. I might sign up again in the future but for now I can't justify putting my faith in Paizo.

[kolashakanu]

Still waiting for my subscription to be canceled.

[kolashakanu]

And still waiting. Paizo, you are a well respected business but you are not doing yourself any favors as of late. Maybe in the future higher temp customer service people during Con time. Because as of right now I am 50/50 whether it is worth staying with you. I love your subscription model but am being forced by your inaction to cancel my subscriptions and orders and buy elsewhere.

[Scribbling Rambler]

Just so you know, everytime you re-post your thread goes to the top of the page. So when CS starts scanning the threads from oldest up, yours has been bumped down the queue.

[kolashakanu]

Don't think it matters since I can't get a response from them via boards or e-mail.

[Katina Davis]

Hello kolashakanu,

I apologize for the delay in response to your email and your posts. We have been inundated with emails, phone calls, and messageboard posts recently and are trying to respond to everyone as quickly as we are able. I'm sorry for any inconvenience that this may have caused, but your patience is greatly appreciated.

I have cancelled your pending order and your subscription to the Pathfinder Adventure Card Game. You should be receiving a confirmation email shortly to verify that the change has been made to your account. If you have any further questions or concerns that we would be able to assist you with in the meantime, please don't hesitate to let me know and I would be more than happy to assist you.

I apologize again, and hope you have a wonderful weekend.
Thanks
Katina