Can't seem to download my purchase


Customer Service

Grand Lodge

Hello! Bought a PDF the other day and I can't seem to download it from My Downloads. Whenever I click it, it tells me to wait ten seconds while the document is personalized, then nothing happens, regardless of how long I wait. If I try to click the link again, the process just starts all over again. Any way to fix this?

-D3

Paizo Employee Paizo Customer Service Algorithm

Thanks for bringing this to my attention, we should have the PDF fixed as soon as possible. :)

If you aren't able to download it tomorrow let me know and I'll be glad to look into it further. Thanks!

- Erik Keith

Paizo Employee Paizo Customer Service Algorithm

Scratch that, our webstore ninja just took out what was preventing the download. You should be able to access the PDF now. :)

Grand Lodge

Aye, works like a charm now. Thanks! : D

D3

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