Keovar
Goblin Squad Member
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Runescape has this kinda nice Lobby you can go into. Basically, it's between the login and the actual game—you can see who's online, chat with folks, choose your world, that kinda thing.
I'm sure they stole it from someone else, but it is a pretty sweet option.
EQ1 had a lobby like that, but it generally seemed to be populated by people complaining about their server being down.
I'm not keen to have wide-area chat in-game, let alone server-wide chat from outside the game. Companies will set up their own Teamspeak, Mumble, or other external communication channels, and they can moderate them.
In-game, I think /say should be local, and /yell should carry a little farther but have a stricter limit on how often you can post to it before an anti-spam system mutes you.
Valkenr
Goblin Squad Member
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I don't have much experience with IRC, but wouldn't that make it more difficult to moderate? Would they be able to force out-of-game users to authenticate as a valid - and not banned - Goblinworks account without creating security risks?
I'm not sure on the specifics, as I am no IRC guru, but I would imagine that they can authenticate to their own account servers.
My experience with this is through minecraft, where the server I play on has the chat linked to an IRC channel.