Ok, I've tried e-mailing customer service and that has gotten zero response, so I'll try here. I got a notice that my credit card was declined for my monthly AP subscription. I recently had my card hacked and had a new card issued, since then I can't get the website o let me add a card to my account. It keeps telling me the card is declined. I've tried with every card I have and it won't take any of them, even though I have checked with all of my credit cards and they are working fine. What's the problem? I don't want to risk missing my next part of the AP, but the time that customer service is open is only during the time that I'm at work. Help me out?
Paizo Customer Service Algorithm
|
Greetings Tiger lily,
Our inbox response times are a bit slower than we prefer currently as we're addressing a larger volume of emails than usual. I was able to find your emails and respond to them with a follow up. As soon as you get back to me I should be able to get your order to go through. :)
Thanks for your patience, let me know if I can be of further assistance!
- Erik Keith