Gift cert not showing up.


Customer Service


Can you apply the 250.00 gift certificate I just ordered to my account?

Thanks!

Paizo Employee Paizo Customer Service Algorithm

The store credit should now be available on your account! It looks like our system accidentally overused store credit on a previous order, I should be emailing you momentarily with the details. Let me know if I can assist you further!

- Erik Keith


The credit isn't showing up on my account nor have I received an email as of yet. But I have to ask, does anything actually work on my account? I don't want to sound rude but it feels like I haven't been able to place a single order for months without having to contact support.

I can't get my credit card authorized because your system doesn't ask me for the number on the back unless I order a gift certificate but when I order a gift certificate it doesn't show up unless I post a message on the forums.

I also haven't been given a full explanation as to why I was originally charged 48.95 shipping for UPS Ground shipping on 3050155. I was granted at 15 dollar credit but 33.35 cents shipping for UPS Ground still sounds excessive.

All I want to do is be able to pay Paizo for products and have them shipped to me.

Please help.

Paizo Employee Paizo Customer Service Algorithm

Greetings again Trizar,

I just sent you a follow up email regarding this!

Community / Forums / Archive / Paizo / Customer Service / Gift cert not showing up. All Messageboards
Recent threads in Customer Service